Answers about our motors, customization, certifications, MOQ and lead times.
Common questions about our stepper, BLDC and servo motors, customization and ordering. For anything not covered here, email sales@oemotor.com.
Hybrid stepper motors (NEMA 8–52), permanent-magnet steppers (OE25/35/42 BYHJ), brushless DC motors (Ø22–130 mm), gear-reducer and linear steppers, closed-loop hybrid servo steppers (NEMA 23/24/34) and 2-phase stepper drivers.
A hybrid stepper is open-loop and can lose steps under load. Our hybrid servo steppers add a high-resolution encoder for closed-loop control — eliminating lost steps and improving accuracy while keeping stepper simplicity and cost.
Frame sizes Ø22–130 mm, 12/24/36/48 VDC (up to 310 VDC for large frames), 3,000–10,000 rpm, 0.007–7 N·m, 3 W–2.2 kW, 3-phase 8-pole with Hall sensors and optional integrated or external drivers.
Planetary (HSP), eccentric (HSG) and precision planetary (HSPLF) gearboxes across NEMA 11–34, with reduction ratios from 3:1 up to 125:1.
Yes. We tailor voltage, windings, step angle, shaft type/length, cabling, connectors and drivers, and can integrate gearboxes, brakes or encoders. Special versions are built to customer specification.
Yes — dimensional drawings (PDF/DWG), electrical specifications (PDF/XLS) and datasheets are available for every series on our Datasheets page.
MOQ depends on the model and customization level. Standard models can start from low volumes for prototyping; volume production enjoys scaled pricing. Contact us with your model and quantity for a quote.
Standard items are usually shipped within 1–3 weeks; customized or large orders are confirmed case by case. We provide a firm lead time with every quotation.
Our stepper motors are CE certified (EMC & LVD) and RoHS compliant. Certificates and test reports are downloadable from the homepage certifications section.
Yes. We supply customers across Europe, Asia and the Americas with reliable logistics and responsive support.